“I just wanted to say my experience with your technician Scott Arndt was outstanding. He was super professional, personable, and knowledgeable. He spent time explaining the issues with my heat pump and answering my follow-up questions. He was very thorough with the heat pump diagnosis. When I requested an itemized break down of the service costs Scott spent the time to review each step and why it was required. I also asked for a cost breakdown of a new comparable heat pump and he took the time to contact his office and get the information needed for the quote. This allowed me to make an informed decision about the direction I wanted to go (repair or new).

I look forward to continuing my working with your team.

Thanks and Best,

– Derek B.