“Brian came out to provide quote for new furnace and did a follow up phone call and visit to measure for installation. He was easy to work with, gave clear explanations and when there was a problem with the work order and install, he provided good follow up.
Nick and Jovani were our installers. Our work order was not quite right and Nick was quick to apologize and jumped in to figure it out. They added a much needed register to our bedroom and the installation was done professionally. Work order wrap-up was great as was clean-up from the job.
When our furnace closet door didn’t close right due to bigger size of new furnace (causing closet door to pop off its hinges), Nick came back out and provided a nice solution by making a new (custom) sheet metal face plate to our furnace which sits flat to furnace allowing door to now open /close with ease. Clever solution done on the spot!
In summary, despite a couple bumps in the road (human error on the work order – no fault of Brian’s or our installers Nick and Jovani), we now have a new gas furnace that is working great and with new register in our bedroom, the heat distribution in the house is now markedly improved! Would use this company again.”